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Privacy and Cookie Policy

Privacy and Cookie Policy:

Loja ArteBrasil, CNPJ: 20.009.736/0001-38, recognizes the importance of the privacy of personal data and, in compliance with the General Law for the Protection of Personal Data - LGPD (Law No. of personal data, familiarize yourself with the way in which your data is collected, stored and processed. This Privacy Policy describes the practices adopted by the ARTEBRASIL STORE website in relation to the data collected, from the first moment of navigation on our website. By providing your personal data to Loja ArteBrasil, you accept the terms and conditions of this Privacy Policy. This Privacy Policy was prepared in accordance with Federal Law no. 13,709, of August 14, 2018 - General Law for the Protection of Personal Data - LGPD and will always be updated as a result of any regulatory change or evolution and changes in processes and technologies implemented by the ARTEBRASIL STORE website. By using our services, you user understand that we collect your personal information in the ways described in this Policy, duly aligned with the Data Protection standards (LGPD); consumer provisions (Federal Law No. 8078, of September 11, 1990); and the other rules of the Brazilian legal system applicable to the case.

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • fullname
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

How we use the information we collect:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and administrative procedures to safeguard and secure the information we collect online.

Cookies, Web Beacons and How We Use Them:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

A “web beacon” or “pixel tag” or “clear gif” is typically a one-pixel image used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to track what you have in your shopping cart and remind you when you return to the website, as well as to identify the pages you click on during your visit to our website and the name of the website you immediately visited. before clicking on the ArteBrasil store. We use this information to improve our website design, product range, customer service and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or option menus on your browser. However, it is possible that some parts of our website may not function properly if you disable cookies. We may also use web beacons and other technologies to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device or browser to enable us to better design future communications with you.

We may engage third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services or data management. We call them our customer service partners. These third parties are prohibited by our agreement with them from sharing this information with anyone other than us or our other Customer Service Partners.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

To make shopping online faster and easier, you can register at the ArteBrasil Store. As a registered customer, you only need to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and password of your choice, you can access your account online at any time to add, delete or change information. If you are using a public computer, we strongly recommend that you leave when you are done shopping. Your information will still be stored with us, but it will not be accessible to anyone from that computer.


You will only receive promotional emails from us if you have requested. If you do not wish to receive email from our ARTEBRASIL STORE website, please click on the “Unsubscribe” link at the bottom of any email communication sent by us. Please allow three business days from receiving your request to complete the removal, as some of our promotions may already be in progress before you submit your request.


By using this site, you accept the policies set out in this Privacy Policy.