Terms and Conditions

General Conditions:

By using the ARTEBRASIL STORE website, the user will be automatically agreeing to all terms and conditions of use. We reserve the right to change these terms and conditions of use, in whole or in part, at any time and without notice. The User must read the terms and conditions of use of the site always before using it.


Some products are produced in batches, it is important that when ordering, pay attention to the manufacturing deadline.

Some products we have in stock:

Orders with in-stock and under-production parts will be shipped on time. Pay attention to the longer term.


Our deliveries are made through FEDEX services in the Priority and Economy modality.

The transport of the products is the full and entire responsibility of the service providers, and all complaints regarding possible and occasional deviations, delays and/or delays in delivery must be directed to them. The ArteBrasil Store will always pay more attention to all cases, always helping.

In case of re-delivery by carriers due to incorrect address, a RE-DELIVERY FEE may be charged, which must be paid by the customer. Therefore, we ask you to pay close attention when registering your address on our website, as it is the customer's responsibility to register this information.

Discounts and Promotions:

The ARTEBRASIL STORE website reserves the right to cancel any promotion or discount displayed on our website without prior notice.

Discount coupons:

  • If the customer has a discount coupon, he will be entitled to a discount informed in the coupon. The coupon can be used when purchasing products (the discount does not apply to the shipping cost) sold through our online store (https://artebrasilstore.com/).
  • Only one coupon can be used per order. If the purchase has already been completed, it will not be possible to use the same discount coupon again.
  • Coupon discount will be granted only once.
  • The coupon is not cumulative, it is not possible to use two or more coupons in the same purchase.
  • The use of the coupon implies acceptance of the provisions of its regulation.

Payment methods:

The ARTEBRASIL STORE website relies on the company PAYPAL to intermediate payments made worldwide, except for payments in Brazil.

Taxes and customs fees:

Goods for delivery outside Brazil may be subject to import duties and taxes, which are charged at the time of delivery to the destination.

This charge is made by Customs in the destination country.

These taxes and fees are not included in the product price and are the buyer's responsibility.

 We have no control over these taxes and fees and cannot predict their value.

If you have questions, you can contact your country's Customs.

If you have any questions about our Returns and Exchanges Policy, you can contact us at contato@lojaartebrasil.com.br